By utilizing several communication methods and attempts, including email, text, phone, and our mobile app, we consistently achieve 85%+ connection rates.
“We have found WeCare Connect to be a highly effective and easy-to-use solution for our staff surveys. We simply upload a file of hires (or terminations) and they do the rest. Our connection rates average 87%, in part because they reach out to employees via email, text, and phone. They send us email notifications immediately on any negative comments allowing us the opportunity to follow up with the employee and often times salvage the relationship. I initially questioned the fact that survey responses are not anonymous; however, it hasn’t kept employees from sharing their opinions at all. I really like that we know exactly who is saying what, so we can go have a conversation about the person’s feedback—they feel like we’re listening more, and we’re hearing a LOT more from our new hires than ever before.”
Pam Loveless, HR Director & Corporate Compliance Officer
St. Camillus, WI