Who We Are

Because We Care, We Connect

At WeCare Connect, we are part of the senior care and human services industry because we are wholly owned by Wellspring Lutheran Services. We are one of you and this gives us unique insight and focus on the industry. Our solution was built based on the internal need of our parent organization back in 2012, and then based on requests from other organizations to use it, rapidly expanded to meet the needs of our hundreds of clients across the country. Because of this, we are known for our collaborative, focused approach and proven results.

We serve organizations of all sizes, from single site organizations with as few as 60 employees to multi-state and multi-site organizations with thousands of employees and customers. Since our founding, we have conducted more than a half million surveys.

“The mission of our outstanding team is to leverage their unique combination of deep senior care industry knowledge along with our extensive background and history connecting with employees and customers to help our clients address some of their most pressing issues including, employee turnover, patient recovery, and customer satisfaction.”

Jon Golm – President, WeCare Connect

Why Us?

We use research-backed survey questions and analysis along with our national peer data aggregate of 120,000+ individuals to benchmark your organization against
We operate our own call center with Michigan-based call agents
We build our industry-leading cloud-based platform in house, allowing for rapid innovation and enhancements
Mobile app with extended features and communication options in addition to surveys
Extremely high participation rates of 85%+ due to a wide variety of communication methods

You receive immediate email notifications of potential issues, allowing for prompt resolutions
You’re able to track email notifications all the way through resolution
Dynamic survey response analysis and reporting
Dashboards that display real-time, color-coded insights into the overall health of your employees and/or customers
LeadingAge Recognized Program, Member Serving Members, and Workforce Initiative Solution

View our Testimonials

Our Leadership Team

Jon Golm

President

Janet Hausbeck

Vice President of Client Services

Shelley Daenzer

Vice President of Sales & Marketing

Scott Keck-Warren

Director of Technology

Jaylee Compau

Director of Product Management & Client Onboarding

Amberle Duenas

Director of Call Center Operations & Client Support

Myriah Buchinger

Client Relationship Manager

Matt Kris

Software Team Manager

Jillian Hutchinson

Sales Team Manager

Listen to Jon’s Podcast

Join Our Team

We are always looking for great people to join our fast-growing company. There are lots of exciting opportunities for career advancement. If you like working in a fast-paced environment with a great group of people focused on delivering exceptional solutions and service to our clients, then consider applying for one of the following positions.

Sales Representatives | Software Developers | Survey Call Center Phone Agents

Email This email address is being protected from spambots. You need JavaScript enabled to view it. with your resume and position of interest

“We love the immediate results provided from WeCare Connect. Because the surveys are not anonymous, the feedback provides actionable data, allowing us to directly impact resident satisfaction. Using WeCare Connect, we were able to achieve higher connection rates than previous paper surveys we have used.”

Cara Hillenbrand, Corporate Compliance & QAPI Coordinator
Moravian Hall Square, PA

Act Today, Thrive Tomorrow

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